A visitor gets in touch
A business, investor, or site selector asks a question through your website or phone channel, starting a conversation about your community or services.
Front Desk Agent
The AI front desk for economic development.
ProspectEngage pairs a purpose-built CRM with an AI agent that answers every inquiry, qualifies every prospect, and never sleeps.
Since 2005, our campaigns have identified 2,924 expansion projects and generated $4.74 billion in capital investment and 8,251 jobs.
Sage
ProspectEngage Assistant - AI
Hi - I'm Sage, ProspectEngage's AI assistant. Quick heads-up: this chat is recorded so our team can follow up (that's actually the product working). Ask me anything about the CRM, the Front Desk Agent, or our lead-generation services.
Front Desk Agent Clients
Current deployments supporting economic development teams.
Rowan EDC
Marshall EDC
NW Illinois
Wharton EDC
Big Spring EDC
Niagara EDC
Liberty County GA
Rowan EDC
Marshall EDC
NW Illinois
Wharton EDC
Big Spring EDC
Niagara EDC
Liberty County GA
How It Works
From first question to qualified lead.
Every visitor and caller gets an immediate, grounded answer. Sage collects the information your team needs and sends the complete conversation into one follow-up flow.
Sage answers questions
The agent identifies itself as AI and answers using information your organization has reviewed and approved, helping visitors understand their options and next steps.
The inquiry is qualified
Sage gathers six key details: who the prospect is, what they need, their timeline, location or site requirements, contact information, and the best next step.
A lead record is created
The inquiry details and conversation transcript are brought together so your team can review what was discussed and understand the prospect’s needs before following up.
Your team follows up
The lead and its context enter your team’s follow-up workflow. Staff can continue the conversation, manage next steps, and track the relationship in your CRM.
See It Working
This page is a Front Desk Agent.
The chat experience, inbound phone treatment, and lead record your inquiry becomes are the product pattern: an always-on front desk that answers, qualifies, documents, and routes every conversation.
Answers only from an approved knowledge base
Discloses it is an AI every time
Delivers every conversation as a qualified lead
Production pattern, ready to deploy